About National Merchants Association

National Merchants Association (NMA) is an innovative merchant services provider, pro-business advocate and payments acquirer that is transforming the financial services industry one payment at a time.

Payments industry powerhouse

For more than 15 years, NMA has been a powerhouse in the payments industry. As a premier card-not-present service provider and trusted partner to brick-and-mortar businesses across the globe, NMA has revolutionized the payment processing space by creating a frictionless payment experience for merchants, agents and consumers.

Standing behind our signature, “We Work For You™,” NMA has consistently delivered tailored solutions, best-in-class customer service, and high-quality product/service offerings — making NMA a preferred provider for merchants and agents across a number of industries. This enterprising spirit has enabled the company to expand our footprint in the fintech space with sought-after, NMA-exclusive solutions such as the Chargeback Control Platform and its representment feature, as well as our CRM platforms.

Today, NMA is a highly successful industry leader and a respected global advocate for merchants and the payments field as a whole. Throughout the past several years, NMA has experienced unprecedented corporate diversification, workforce expansion and revenue growth of 2,225 percent. In 2017, these advancements ranked NMA 196 on Inc. 5000’s list of the fastest-growing private companies in America.

The NMA team is dedicated to serving as an industry pioneer for our merchant partners, our agents and our expanding NMA ambassadors.

Meet the Team

CHIEF EXECUTIVE OFFICER
Heather Altepeter

Don’t trust the process, drive it. Create spaces where they do not exist. Build dynamic businesses from the ground up. Be the type of thought leader and advocate you’d trust.

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Chief Strategy Officer
Jason Altepeter

Build strategies around your team’s strengths and weaknesses. Facilitate growth through consistent motivation. Transform your company’s future by setting a clear vision.

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CHIEF FINANCIAL OFFICER
Jeff Socha
“Don’t go into a financial arrangement with your eyes closed”

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Corporate Counsel
Joseph Sarnowski, Esq.

“Slowly doing things right is always faster than quickly doing things wrong.”

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Channel Sales Partner Manager
Zhana Brown

If you want more, you have to do more!
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Channel Sales Partner Manager
Amy Olup

“You are the CEO of your own life”
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CHIEF MARKETING OFFICER
Harley Orion

Scale your ecommerce business and think big! Now is the time. As a nationally recognized speaker and marketing leader, Harley has managed 7-figure direct response campaigns and grown multiple ecommerce businesses. Read More

Leadership

NMA’s vision and strategy comes from its leadership. Every member of our top-level staff is passionate, committed to the payments industry, and dedicated to customer service.

Our Certified Payment Pros

The CPP™ certification program was created by the electronic Transactions Association (ETA) in order to recognize professionals in the industry who demonstrate a thorough knowledge of their profession as well as a commitment to professionalism and personal integrity. Meet our certified staff!

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The NMA Difference

National Merchants Association truly has a merchant account that Works For You®. We promise to be truthful about accepting credit cards and to continually educate you on ways to keep costs low. We actively seek partnerships and we maintain them.

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'Hard to Place' Accounts

National Merchants Association works with so-called “high risk” merchants who have been turned down elsewhere or who operate businesses that some banks and processors are uncomfortable servicing. We also work with brick-and-mortar stores that are considered low-risk. The bottom line is simple: We Work For You® no matter how big (or small) your business is!

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Give-It-Back

NMA firmly believes in giving back. Whether it’s via life-saving blood drives, volunteering at food banks, or donating to worthy charities, helping our clients and our communities is part of National Merchants Association’s overall philosophy. That’s why we established the Give-It-Back program.

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Community

NMA is proud to actively serve the communities in which we work and live. The success we have helping our clients grow, in turn, affords us the opportunity to help our communities grow.

Technology

NMA supports technology with a dedicated in-house innovation team, and provides merchants and agents with the very latest in technological advancement, from proprietary processing software to POS system hardware and more.

Testimonials

Discover what our clients are saying about us. NMA is committed to delivering exceptional customer service and providing personalized solutions for our clients. But we’ll let them tell you in their own words!

FROM OUR MEMBERS

Careers

Looking for a job at NMA? Good people can build a great company – and we’re growing. We believe in growth beyond boundaries and we look forward to doing more with more. Join the team today!

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What can NMA do for your business?

LETS WORK TOGETHER